Notice of cancellation must be made via e-mail to [email protected]
A cancellation acknowledgment will be sent within 3 working days.

Cancellations made 5 days or less after receiving the order, will receive a 100% refund. Cancellations made after 5 days will no be accepted unless specifically noted in the order agreement and/or invoice
If a cancellation is accepted, the Refunds will be made through the original mode of payment only as per the Refund Policy.

Refund Policy
In case of cancellation, your refund will proceed within fourteen (14) business days from submission of your cancellation. We will update you via email once your refund has been initiated.
The total time for the refund to be reflected in your account depends on your refund method and issuing bank. We will refund the full amount of the product canceled but the customer bank may charge a transaction fee as per their policy.
If we refund by credit card, we will only refund the amount we received, and bank charges will be borne by the customer.
Noncredit order refunds will only be provided through bank transfer, in the case of cash payment the customer will have to provide their bank details in order to receive the refund and bank charges will be borne by the customer.